Thursday, May 5, 2011

3CX Phone System Gets Skype Connect Certified

3CX, developer of the award-winning 3CX Phone System for Windows, has announced that its internationally used cross-platform communications application has received Skype Connect™ interoperability certification! Now, businesses of all sizes that are using the 3CX Phone System can now communicate more efficiently by directing their outbound calls to mobile phones and landlines around the world through Skype. It will also allow those companies to receive inbound calls from their clients, partners and suppliers who are Skype users.

Nick Galea, 3CX CEO, said, “By utilizing Skype Connect, businesses running a 3CX Phone System can allow customers, partners and employees to call them. Click & Call buttons on a company’s Web site can make it quick and easy for customers to reach out and buy – thereby increasing sales.”

Businesses of all sizes are looking for ways to reduce their communications costs. Skype Connect™ delivers an offering to business customers that can interoperate with existing SIP enabled PBX or UC systems. Skype Connect integrates easily with a business’ 3CX Phone System, enabling employees to use Skype to make outbound calls to landlines or mobile phones at Skype’s standard calling rates. In addition, through the separate purchase of Skype’s online numbers, a company can receive inbound calls via Skype from business contacts and customers calling from landlines and mobile phones.

Customers can also call a business by using Skype’s Click & Call feature. By adding a Click & Call button to a company’s Web site, email and other online promotions, customers using Skype can call with just a click of a button, making the business easier to reach, as well as providing a free communication between your business and your customers. All Skype calls being received in the 3CX Phone System via the Click & Call button will be handled like any other call, which means call queuing, transferring of calls, making use of the digital receptionist and additional features available with the 3CX Phone System can reduce the barriers to communicating with your business and help increase sales, as your business will be far more accessible to potential and existing customers.

The 3CX Phone System can help improve employee productivity since users can take advantage of Skype Connect™ to call around the world, while also taking full advantage of the additional key features of the 3CX Phone System, such as call switching, routing, queuing, call recording and more.

2 comments:

brade james said...

Once again a great job....Always very informative and well thought out. Look forward to the next one!Your advice is very useful. Thank you.
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Aamir Khan said...

Great post thanks for sharing a informative article keep it up
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